After I click on CCURE 800 Admin (or any Citrix app) a '.ica' file downloads instead of launching the app, what should I do?Ī: Be sure to check that Citrix Receiver is already installed on the computer. IS&T does not use this implementation of Citrix authentication / connection management Q. Be sure to check the box that reads 'Do not show this window.' before clicking Close. I'm being asked to 'Add Account' after installing Citrix Receiver for first time use, what should I do?Ī: This box may appear, after a restart, or upon first launching Citrix Receiver. Troubleshooting Common Citrix Application Launch Issues Q.
